Centre for Dementia Learning

1300 DEMENTIA (1300 336 368)

1300 DEMENTIA (1300 336 368)

Ask Annie

Ask Annie is a mobile app supporting aged care workers with practical tips and communications strategies for dementia care.

Support for Ask Annie.

Dementia Australia Ambassador Stephanie Bendixsen shares why she supports Ask Annie.

Hear from Australian Filmmaker Nia Pericles on why she supports Ask Annie.

Doctor Cameron Camp talking about his support for Ask Annie

Supporting you in supporting others

People living with dementia can sometimes demonstrate changed behaviours. Tasks like getting dressed, showering or preparing a meal can become confusing or unsafe.

This can create stress for the person living with dementia, their family and the care worker. It can also impact the care worker’s time and ability to complete other tasks.

Ask Annie is a mobile education app that helps care workers provide better support to people living with dementia.

Meet ‘Annie’, an experienced care worker

‘Annie’ is a dementia champion with years of experience of providing support to people living with dementia. She guides users through different scenarios, offering practical tips and tools to strengthen their dementia support skills.

Annie promotes a person-centred approach, showing care workers how to put the needs and wants of the individual at the forefront of every interaction. Ask Annie helps users understand how people living with dementia may be communicating their unmet needs through behaviours.

If one of our home carers has questions about how to care for a client living with dementia, like mealtimes or showering, they could take a few minutes before they arrive at their home to brush up on some tips that could help alleviate any challenges that may arise in the situation. After a quick refresher, they would feel more equipped and empowered to better support the person in their care.

– Bridget Howes, General Manager, BlueCross

Convenient, accessible education for your workforce

Ask Annie is designed for fast, straightforward learning. Each course is made up of different modules, supported by short videos and easy-to-read summaries. Interactive quizzes help support workers identify gaps in their knowledge and apply their new understanding.

Ask Annie is an intuitive and engaging learning experience. It can be used anywhere, anytime.

This app is suitable for care workers:

with no previous dementia education
who are educated and want to refresh their skills
from culturally and linguistically diverse backgrounds.

On-the-go education to match your teams’ needs

Ask Annie is professional development education designed for your needs. There is no need to backfill or allocate additional staff time.

Workers can decide what and when they learn, based on their own needs and time. Each module takes only five minutes to complete. They can also use the search function to find specific topics and quickly refresh their skills before seeing a client.

Ask Annie’s dashboard allows managers and leaders to monitor engagement, progress and areas for improvement at a team or organisational level.

Ask Annie can provide that extra bit of assistance that a support worker might need in their daily tasks. Different approach, different method, a great assistance out there in the workplace.

– Anthony Valle, Aged care support worker, CO.AS.IT.

Delivery options

Ask Annie is a mobile application.

Suitability

Any staff who provide direct support to people living with dementia in home, community, residential or disability support setting.

Availability

The Ask Annie app is available on all mobile devices, including phones and tablets.

Mobile phones provide the best user experience.

Cost

Annual licence fee $60 per person, with bulk purchase discounts available.

Ask Annie can be purchased through Dementia Australia with licencing agreement. It can also be downloaded by individuals who will receive access to the first three modules, including C for Communication as a gift to support them in providing better quality of care to people living with dementia.

Program benefits

Staff learn practical, action-based skills to provide safe, person-centred support to people living with dementia.
Your workforce feels comfortable applying a preventative approach to positively support people living with dementia.
People living with dementia and their families feel confident in the support being provided.

Want to know more? First tell us who this training is for.

For my staff

I'm interested in booking courses for my staff or my organisation.

For myself

I'm interested in courses for myself or my friends and family.

Submit your details below! We'll call you back to answer your questions, organise a training prospectus, and help you determine if this training is right for your organisation.

If you are looking for education for yourself, explore the following options currently available for individuals:

Dementia Essentials

CHCAGE005 Provide Support to People Living with Dementia

This is an accredited, fully government funded course that gives you 18 hours continuing professional development (CPD) points. It is only available to people who are currently employed in health care and who are providing support to people living with dementia. There are a variety of options available for attending this course including a three day face-to-face course and online learning.

Dementia Learning Hub

Dementia Australia’s unique online learning platform provides a place for exploring individual learning pathways, collaboration, support and building networks. Registered users can earn continuing professional development points while undertaking education, engaging in active online discussions and forums and accessing digital and print resources. Free trial available.

Talk with Ted

A new immersive experience designed to educate care workers to better communicate with and support people living with dementia. Talk with Ted uses artificial intelligence (AI) technology to provide an online simulation of a typical communication experience between a care worker and someone living with dementia. Ted, the AI avatar, is living with dementia and conveys a range of emotions and verbal responses during the simulation, providing care workers the opportunity to work through a common challenging scenario. Talk with Ted is available for individuals and organisations to purchase.

Other resources

Download our Dementia Learning Guide which outlines our key courses and education services.

Find more information about dementia on the Dementia Australia website.

Explore our extensive Library to find additional resources.

Download The Dementia Guide, the go-to resource for people living with dementia, their carers and family.

To learn more about Ask Annie, call Centre for Dementia Learning on 1300 DEMENTIA (1300 336 368) or email cdl@dementia.org.au

Centre for Dementia Learning

Centre for Dementia Learning

Ask Annie

Support for Ask Annie.

Supporting you in supporting others

Meet ‘Annie’, an experienced care worker

Demonstrate your commitment to improving standards in aged care. Equip your team with best-practice dementia support skills and knowledge.

Convenient, accessible education for your workforce

On-the-go education to match your teams’ needs

Delivery options

Suitability

Availability

Cost

Program benefits

Ask Annie has been funded by a Gandel Foundation multi-year Major Grant. Dementia Australia extends its appreciation to Gandel Foundation for making this exciting project possible.

Want to know more? First tell us who this training is for.

For my staff

For myself

Submit your details below! We'll call you back to answer your questions, organise a training prospectus, and help you determine if this training is right for your organisation.

If you are looking for education for yourself, explore the following options currently available for individuals:

Dementia Essentials

CHCAGE005 Provide Support to People Living with Dementia

Dementia Learning Hub

Talk with Ted

Other resources

To operate Ted on your computer you will need:

Chrome browser

A recent model computer or laptop

A microphone

Centre for Dementia Learning

Ask Annie

Support for Ask Annie.

Supporting you in supporting others

Meet ‘Annie’, an experienced care worker

Demonstrate your commitment to improving standards in aged care. Equip your team with best-practice dementia support skills and knowledge.

Convenient, accessible education for your workforce

On-the-go education to match your teams’ needs

Delivery options

Suitability

Availability

Cost

Program benefits

Ask Annie has been funded by a Gandel Foundation multi-year Major Grant. Dementia Australia extends its appreciation to Gandel Foundation for making this exciting project possible.

Want to know more? First tell us who this training is for.

For my staff

For myself

Submit your details below! We'll call you back to answer your questions, organise a training prospectus, and help you determine if this training is right for your organisation.

If you are looking for education for yourself, explore the following options currently available for individuals:

Dementia Essentials

CHCAGE005 Provide Support to People Living with Dementia

Dementia Learning Hub

Talk with Ted

Other resources

Sign in to your account

To operate Ted on your computer you will need:

Chrome browser

A recent model computer or laptop

A microphone