Centre for Dementia Learning
Centre for Dementia Learning
The focus of the UBC Coaching Program is to upskill your key staff, so that they have an in-depth understanding of why people living with dementia experience behaviour changes. Your staff will develop their skills in understanding key factors that may result in behavior changes and develop person centred strategies to prevent this happening or reduce the negative impact of this if it does occur.
Using Dementia Australia’s CAUSEd model, we will coach your staff to develop their skills in identifying possible triggers for these behaviour changes, and become Behaviour Change Champions. This will enable staff to more confidently implement proactive strategies that are tailored to each individual, to prevent and/or respond to these changes, so that their clients can live meaningfully engaged lives. This can lead to a positive change in organisational culture and an increase in both staff and client satisfaction/wellbeing.
This course can be found under Continuing learning courses.
Delivery options
Face to face or online, including a training day and three coaching sessions.
Course suitability
Key staff working in aged and disability care who provide support and engagement to people living with dementia
Course availability
All states
Program benefits
- Establish Goals & Opportunities for Continuous Improvement.
- Understand the impact of behaviour changes.
- Learn ways to identify the contributing factors to behaviour change.
- Implement person-centred support strategies to reduce the risk of behaviour changes and how to respond to them.
- Reflective Practice.
- CAUSEd Expanded Care Plans.
Want to know more? First tell us who this training is for.
For my staff
I'm interested in booking courses for my staff or my organisation.
For myself
I'm interested in courses for myself.
Submit your details below! We'll call you back to answer your questions, organise a training prospectus, and help you determine if this training is right for your organisation.
If you are looking for education for yourself, explore the following options currently available for individuals:
Dementia Essentials
CHCAGE005 Provide Support to People Living with Dementia
This is an accredited, fully government funded course that gives you 18 hours continuing professional development (CPD) points. It is only available to people who are currently employed in health care and who are providing support to people living with dementia. There are a variety of options available for attending this course including a three day face-to-face course and online learning.
Dementia Learning Hub
Dementia Australia’s unique online learning platform provides a place for exploring individual learning pathways, collaboration, support and building networks. Registered users can earn continuing professional development points while undertaking education, engaging in active online discussions and forums and accessing digital and print resources. Free trial available.
Ask Annie
A self-paced micro-learning app (available on your phone or mobile tablet) that provides practical tips and strategies to better support people living with dementia. Annie is a care worker and she guides learners through scenarios based on real-life experiences to strengthen their skills in delivering dementia support. The modules and lessons are short and focused on providing carers with practical ways to address challenging situations.
There are five free modules on the app to get you started. These include: Key ingredients, Key Concepts, Key Body Language, Communication, and Elder Abuse.
To get started use your phone to go to the App Store or Google Play and download the app. Choose Personal for account type to access the free modules.
Talk with Ted
A new immersive experience designed to educate care workers to better communicate with and support people living with dementia. Talk with Ted uses artificial intelligence (AI) technology to provide an online simulation of a typical communication experience between a care worker and someone living with dementia. Ted, the AI avatar, is living with dementia and conveys a range of emotions and verbal responses during the simulation, providing care workers the opportunity to work through a common challenging scenario. Talk with Ted is available for individuals and organisations to purchase.
Other resources
Download our Dementia Learning Guide which outlines our key courses and education services.
Find more information about dementia on the Dementia Australia website.
Explore our extensive Library to find additional resources.
Download The Dementia Guide, the go-to resource for people living with dementia, their carers and family.
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