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Understanding behaviour changes (UBC) coaching program

For organisations

The focus of the UBC Coaching Program is to upskill your key staff, so that they have an in-depth understanding of why people living with dementia experience behaviour changes. Your staff will develop their skills in understanding key factors that may result in behaviour changes and develop person centred strategies to prevent this happening or reduce the negative impact of this if it does occur.

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Suitable for: Aged care, Allied health, Disability care, Home and community care, Hospitals, Aged care decision-makers, Allied health assistants, Diversional therapists, Facility managers/coordinators, Lifestyle officers, Registered nurses, Residential care workers

Course type: Changed behaviours and management

Duration: A training day and three coaching sessions.

Delivery mode: Face-to-face, Online

Location: All states and territories

The focus of the UBC Coaching Program is to upskill your key staff, so that they have an in-depth understanding of why people living with dementia experience behaviour changes. Your staff will develop their skills in understanding key factors that may result in behaviour changes and develop person centred strategies to prevent this happening or reduce the negative impact of this if it does occur.

Using Dementia Australia’s CAUSEd model, we will coach your staff to develop their skills in identifying possible triggers for these behaviour changes, and become Behaviour Change Champions. This will enable staff to more confidently implement proactive strategies that are tailored to each individual, to prevent and/or respond to these changes, so that their clients can live meaningfully engaged lives. This can lead to a positive change in organisational culture and an increase in both staff and client satisfaction/wellbeing.

Program benefits

  • Establish Goals & Opportunities for Continuous Improvement.
  • Understand the impact of behaviour changes.
  • Learn ways to identify the contributing factors to behaviour change.
  • Implement person-centred support strategies to reduce the risk of behaviour changes and how to respond to them.
  • Reflective Practice.
  • CAUSEd Expanded Care Plans.

Book in your staff

This enquiry form is for group bookings.

If you want to book this course for your staff, fill in the form below.

If you're looking for training for yourself as an individual, see our professional development and training page for individual health workers.

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Last updated
1 February 2024