Empower your staff to build strong and trusting relationships with people living with dementia and their families. This workshop will provide staff with strategies and ways to seek and gather feedback to promote helpful and positive communication during every interaction, and ensure the consumer’s voice is heard and valued.
This workshop will explore the consumer journey and provide practical everyday strategies to assist staff with communication and interacting with residents and their families.
Delivery options
Face-to-face (three hours) or virtual classroom (two hours)
Course availability
All states, Online
Course suitability
A team of staff providing support to people living with dementia in various care settings
